Monday, October 31, 2011

Enhanced order approvals

Enterprise users can now set up manual order approval for both, digital downloads and prints & gifts. By default, the orders are sent to the lab automatically, but you can set up either type to be approved manually.

As far as digital downloads are concerned, your customers will receive a pending approval message. Within 7 days, you can review the order and replace the ordered images with higher quality, resolution, or re-touched images. The customers will receive the download links after you have approved all files or after 7 days.

Prints & gifts work the same way, but you also have the possibility of correcting the cropping your customers chose. Within 7 days, you can review each order, change the cropping or replace the ordered images with images of higher quality or resolution. The order will be sent to the lab after you have approved all files or after 7 days.

The 7 days limit is implemented to prevent your customers from waiting too long in case you cannot approve some of your orders.


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